bobrob3100rd
New Member
First post. Loving this forum?
The hub's and I have had two RV's before purchasing a Grand Design. We owned a fifth wheel when are children were babies. We then decided to the move to a motor home to make it easier to travel with little kids. Sold that when school sports took over our weekends for 4 years. Both are grown and gone and decided to purchase a bumper pull in January 2024 and start a new chapter in our camping lives.
We bought a 2022 3100RD Imagine. We shopped for weeks loading it with all the essentials and decorating. We have used it one time. A couple weeks ago we tried opening both slides to check out some rugs I purchased and one of our slides would not work. We scheduled and appt this past week and took it in to be serviced. We did buy and extended warranty, so they said we will check it out and get back to you tomorrow.
That was yesterday, I got the worst phone call ever. The GM called and asked if we came and picked up our RV. Well you can imagine my shock. " Of course not" I said. He says well we cannot locate it. Short story- they left a gate to their property unlocked and our unit is gone. After the shock and blood pressure came down. We had a million questions. They are hoping that it was accidentally picked up by a transport and taken somewhere. They sent out a group text to transports asking them to check their VIN #'s. But no one has responded as of today.
They made a police report and the officer called me to pass on the investigation number for my insurance company. He said he will be checking around the area to see if any of the business's around have camera footage. This establishment currently has none. They are claiming no responsibility for their negligence. But of course they feel awful that this happened.
We are extremely upset, but just wanted to put this out there to see if anyone has ever experienced anything like this. We still had paper plates as they are just now coming in the mail this next week. I plan to call tx tag to see if anything has popped up against my name and address. It just doesn't make sense to us. Why wouldn't a thief take a brand new unit and why ours?? They had a choice of a hundred different units. We are patiently waiting for some good news. If anyone has any suggestions please speak up, we keep thinking we should be doing more.
Our Insurance agent said this is becoming a thing with RV's. She said there is a blackmarket for stolen RV's. Not sure how we would even get to that kind of site. The officer also said that a another nearby RV sales lot has had three units stolen as well. We are trying to stay positive and praying something turns up soon.
The hub's and I have had two RV's before purchasing a Grand Design. We owned a fifth wheel when are children were babies. We then decided to the move to a motor home to make it easier to travel with little kids. Sold that when school sports took over our weekends for 4 years. Both are grown and gone and decided to purchase a bumper pull in January 2024 and start a new chapter in our camping lives.
We bought a 2022 3100RD Imagine. We shopped for weeks loading it with all the essentials and decorating. We have used it one time. A couple weeks ago we tried opening both slides to check out some rugs I purchased and one of our slides would not work. We scheduled and appt this past week and took it in to be serviced. We did buy and extended warranty, so they said we will check it out and get back to you tomorrow.
That was yesterday, I got the worst phone call ever. The GM called and asked if we came and picked up our RV. Well you can imagine my shock. " Of course not" I said. He says well we cannot locate it. Short story- they left a gate to their property unlocked and our unit is gone. After the shock and blood pressure came down. We had a million questions. They are hoping that it was accidentally picked up by a transport and taken somewhere. They sent out a group text to transports asking them to check their VIN #'s. But no one has responded as of today.
They made a police report and the officer called me to pass on the investigation number for my insurance company. He said he will be checking around the area to see if any of the business's around have camera footage. This establishment currently has none. They are claiming no responsibility for their negligence. But of course they feel awful that this happened.
We are extremely upset, but just wanted to put this out there to see if anyone has ever experienced anything like this. We still had paper plates as they are just now coming in the mail this next week. I plan to call tx tag to see if anything has popped up against my name and address. It just doesn't make sense to us. Why wouldn't a thief take a brand new unit and why ours?? They had a choice of a hundred different units. We are patiently waiting for some good news. If anyone has any suggestions please speak up, we keep thinking we should be doing more.
Our Insurance agent said this is becoming a thing with RV's. She said there is a blackmarket for stolen RV's. Not sure how we would even get to that kind of site. The officer also said that a another nearby RV sales lot has had three units stolen as well. We are trying to stay positive and praying something turns up soon.
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