Industry leading customer service!

Kunuc1

Advanced Member
Joined
Oct 4, 2014
Messages
50
Location
British Columbia, Canada
Just wanted to take a minute to say thank you to Peter Kinden (Western Region SM of Reflection) & Micah Staley (GM of Reflection) for the help they provided my wife & I in the recent purchase of our Reflection 29RS fifth wheel. Their availability & time they spent answering my "numerous" technical questions in our search for the "right" fifth wheel is I believe unparalleled in the RV business. In our 6 month search we dealt with several other RV company reps & NEVER got even close to the level of genuine/real customer service that we did from these two @ Grand Design.
We were aware very early on in our research that G.D. made a high quality product but it was the level of service & support that really closed the deal on our Reflection purchase. Service like that from a large company for an individual customer is rare... Thanks guys!!

Brent & Angela
 

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