RfrJR
New Member
We have a 2022 2600RB unit purchased new. We have a continual issue with both interior doors coming disconnected from the post and rail they are suspended from. I have had it back to the dealership for repairs on two occasions. They told me this is not a warranty item so I have incurred an expense each time. The dealer repair shop indicated they had fixed the problem, yet both doors became dislodged on the very next trip we took. I have been able to make temporary repairs that held up during my return trip. I again contacted the service department at the dealer and they indicated this issue is a design flaw and should be addressed by Grand Design directly there is nothing more they can do.
After discussing this issue with GD customer service, they requested we provide the service records showing the work done by the repair shop so they can review this information with their technical department. After doing this, Grand Design recommendation was that I go back to the repair shop and "have them look at it again they have no recommended repair for this complaint." What a run around!
We had a 2016 2600RB and did not have this issue. I see that the 2019 did. Has anyone come up with a permanent fix for this issue? I have a few ideas but would like to hear from other people.
After discussing this issue with GD customer service, they requested we provide the service records showing the work done by the repair shop so they can review this information with their technical department. After doing this, Grand Design recommendation was that I go back to the repair shop and "have them look at it again they have no recommended repair for this complaint." What a run around!
We had a 2016 2600RB and did not have this issue. I see that the 2019 did. Has anyone come up with a permanent fix for this issue? I have a few ideas but would like to hear from other people.