I have been dealing with this for years and have found no solution. I live at 7,800 feet elevation and the furnace will not light. Take it to the dealer in Denver at 5,280 feet elevation and it works perfectly. We have traveled over 30K miles and anytime you get too about 7,000 feet elevation, the furnace failed. I have taken it to three (3) dealer, dealers and all say there is nothing they can do about it.
As you know, at higher elevation it is colder and that is where you really need the furnace to work. Hope you find an answer and if you do, please let me know. I have a 2017 Image, 3200RB.