Jacksharp1959
Member
Taking the month of June off for a trip in the north west with the Wife, Daughter and SIL and grandkid. Really wanted to do this as our plan is to go full time in this RV and we wanted to get the kinks worked out. We bought this rig in 2021 used and it had a few things done to it that made it attractive to us.
The main downside to me was the couches were removed in the Garage and are lost to the world. 2nd owner told me he would send me the details for connecting with the original but that has yet to happen. Anyway, this trip:
Trim falling off all over this thing. For supposed to be the best built, I would argue it is not much better than anyone else.
Main slide obviously out of adjustment as it doesn't close the rear of the slide all the way and opens it a little too far in the rear of the slide putting pressure on the inside corner trim. Also, the slide Trim on the front of the main slide rubbed and kinked and pulled itself off when you opened the slide. I called Grand Design to see if I could take it to them when I was in the area to get them to look at it and I would pay to fix it. They refused and said I would have to use a dealer and gave me the one nearest me (WA). They were really nice and recognized they had a guy with money to spend on toys and said they could fix everything as well as give it a once over to tell me what it might need as far as service/Maintenance.
They didn't. Every fix they did has come undone this trip. I mean come on guys, can't you even fix a piece of trim? When I get back, I'll be at them and expecting a redo with a different tech. I do not expect to get satisfaction from them. I am finding RV Dealers to be less competent than Car dealers (whom I used to work for).
Rear toilet ball valve broke. In just 2 years. Did find a dealer in Missoula MT (Brett's RV) that had a great parts department and he has arranged for the part to be shipped to my next destination. He did try to sell me a $700 backup camera system but I said no. I can do just fine for now with my Wife on one radio and me on the other (or cell phone if we have service).
Top Stair tread just popped right off as I was walking down them. I do weigh 230lbs but I figured they should be able to hold that. My SIL is a carpenter and he fixed it for me way better than the cheap ****** glue and brad nails GD used.
Trim on Kitchen slide coming off in two places. again, cheap ineffective glue along with bad quality control to make sure it was aligned properly.
As usual, no schematics or documentation with any component in this system. The Jensen radio I think was an add on and it has 2 additional power amps. But the head unit itself is crap. Bluetooth feature is unreliable and hard to connect. You need to have the app on your phone. Screen is dim and hard to read. I am planning on pulling it out and replacing t with a unit.
For a $100,000 plus unit, when you have to bend down every time to see if the igniter on the stove pilot actually ignited the pilot, that's pretty sorry. If I built a house or apartment like that, I'd be a laughing stock. When people tell me GD is the best made, I respond with well, the bar is really pretty low isn't it.
Waiting to see what else breaks this trip and already thinking about the next one. Oh and had to replace both batteries on my 2012 F350. They only lasted 11 years. ...LOL.. ok yes I am being facetious.
The main downside to me was the couches were removed in the Garage and are lost to the world. 2nd owner told me he would send me the details for connecting with the original but that has yet to happen. Anyway, this trip:
Trim falling off all over this thing. For supposed to be the best built, I would argue it is not much better than anyone else.
Main slide obviously out of adjustment as it doesn't close the rear of the slide all the way and opens it a little too far in the rear of the slide putting pressure on the inside corner trim. Also, the slide Trim on the front of the main slide rubbed and kinked and pulled itself off when you opened the slide. I called Grand Design to see if I could take it to them when I was in the area to get them to look at it and I would pay to fix it. They refused and said I would have to use a dealer and gave me the one nearest me (WA). They were really nice and recognized they had a guy with money to spend on toys and said they could fix everything as well as give it a once over to tell me what it might need as far as service/Maintenance.
They didn't. Every fix they did has come undone this trip. I mean come on guys, can't you even fix a piece of trim? When I get back, I'll be at them and expecting a redo with a different tech. I do not expect to get satisfaction from them. I am finding RV Dealers to be less competent than Car dealers (whom I used to work for).
Rear toilet ball valve broke. In just 2 years. Did find a dealer in Missoula MT (Brett's RV) that had a great parts department and he has arranged for the part to be shipped to my next destination. He did try to sell me a $700 backup camera system but I said no. I can do just fine for now with my Wife on one radio and me on the other (or cell phone if we have service).
Top Stair tread just popped right off as I was walking down them. I do weigh 230lbs but I figured they should be able to hold that. My SIL is a carpenter and he fixed it for me way better than the cheap ****** glue and brad nails GD used.
Trim on Kitchen slide coming off in two places. again, cheap ineffective glue along with bad quality control to make sure it was aligned properly.
As usual, no schematics or documentation with any component in this system. The Jensen radio I think was an add on and it has 2 additional power amps. But the head unit itself is crap. Bluetooth feature is unreliable and hard to connect. You need to have the app on your phone. Screen is dim and hard to read. I am planning on pulling it out and replacing t with a unit.
For a $100,000 plus unit, when you have to bend down every time to see if the igniter on the stove pilot actually ignited the pilot, that's pretty sorry. If I built a house or apartment like that, I'd be a laughing stock. When people tell me GD is the best made, I respond with well, the bar is really pretty low isn't it.
Waiting to see what else breaks this trip and already thinking about the next one. Oh and had to replace both batteries on my 2012 F350. They only lasted 11 years. ...LOL.. ok yes I am being facetious.
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