Microwave issue

[dloase]

We are starting to have an issue with our microwave. It is not covered by the recall, however the display will change from time to the number "1" "2" or "3" by itself. When it does the buttons become inoperative. Sometimes you can hit stop/cancel and it will clear. Other times nothing helps and you are at its mercy. We are coming up on our one year anniversary and would like to get this issue resolved before our warranty expires. The issue has been getting worse over the last month.

 

[longshot]

ours does the same thing and has been doing it since March when we took it back in May they said they were ordering one, I have emailed Grand Design and as of today I'm still waiting, my warranty was up in June

 

[Mr Lucky]

Our microwave in our Reflection 303 was acting up. Sometimes it would work and sometimes it would not. Talked to Dean at GD customer service and they sent me a new one. I received it within 10 days. Yesterday I installed it and it was easy to take the other one out and put the new one in.

 

[GDRV Service]

We are starting to have an issue with our microwave. It is not covered by the recall, however the display will change from time to the number "1" "2" or "3" by itself. When it does the buttons become inoperative. Sometimes you can hit stop/cancel and it will clear. Other times nothing helps and you are at its mercy. We are coming up on our one year anniversary and would like to get this issue resolved before our warranty expires. The issue has been getting worse over the last month.

Hi Dean & Linda (@dloase),

Please see your dealer, and have them replace your microwave under warranty.

Best regards,
~ Janice

 

[dloase]

Janice,
Thank-you. I talked with JD and the microwave is being shipped to my servicing dealer for replacement under warranty.