MorRyde Power Cord Spooler Reel Failure

RandyC

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Joined
Jan 25, 2023
Messages
16
Location
Minnesota
On our third trip with our new 2024 310GK the power cord reel failed. Still can hear the motor but it will not engage the reel. Before I contact our dealer for replacement are there more robust cord reals available?
 
Did you possibly disengage it? Try flipping the engage/disengage and turn it by hand a little to get it to catch. Mine just did this today when the service rep put it in neutral to get my chord when I was taking too long to turn on the batts.
 
I had the same problem and took mine apart. There are plastic gears inside and on sheared off. Morryde replaced it and so far so good. I didn't look for a better reel since it was covered under warranty. If this one goes now I will look. Hoping it doesn't. As @txloser stated check to make sure you didn't disengage it. I don't think you can do it by accident though.

Rob
 
Mine stripped first time I used in back in 21. Morryde replaced. Never used it again. A 50a power cord needs more than plastic gears to survive.
 
On mine, the fastener that holds the reel to the shaft loosened. Once I cinched that down with locktite, it’s been fine. It’s a great feature, but you do need to “feed” the cord as you’re winding it up. Never had any issues with the gearing.
 
A quick update. Contacted MorRyde and they sent out a replacement cord reel. MorRyde customer service was very responsive and easy to work with.
 
I'm pretty low tech, so I have been using a manual hose reel from Harbor Freight for the last six years.
Always works, but the winder is getting slower:rolleyes:
 
A quick update, the first cord reel had a broken gear resulting in the failure. The replacement cord reel needed a shim to get the reel to engage.

The cord reel is proving to be a like - dislike device. When the cord is pliable the reel works great and I like the convenience. However, in cold weather the power cord is so stiff the cord reel cannot take up the.
 

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