New Solitude owner

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OH

Ohio2014

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Got our new Solitude 369rl and love it! Picked it up a couple weeks ago had one trip in, took it back to dealer yesterday to get a couple things fixed and miss it already. Can't wait to take it out again
 
Hello and Welcome to the Grand Design Owner Forum!! I know how you feel about missing your fifth wheel. We are recent owners of a 369rl also and have had to leave it at Dealer for over a week already. I told my husband that I missed my baby!! It has to go back again because they did not get things done yet. I am hoping we can drop it off one morning and pick it up that evening.

Lora
 
Hiya Ohio2014, welcome to the forums and congrats on the purchase of your Solitude!
 
Just got back our solitude from dealer and found a huge gouge in the floor. Seems like a small rock from the dealers lot was on the floor when they put the slide outs in. Now they have to take out the slides and remove the island to replace the floor. Ugh!
 
Just got back our solitude from dealer and found a huge gouge in the floor. Seems like a small rock from the dealers lot was on the floor when they put the slide outs in. Now they have to take out the slides and remove the island to replace the floor. Ugh!

Welcome and congrats on you new Solitude. I believe Grand Design has developed a floor repair process/kit for those type of issues. Hopefully your dealer will contact GD before they start tearing things apart to see if that's an option. We had a similar thing happen to ours while camping. The gouge was about the size of a dime but didn't go all the way through the flooring material. More like a nasty looking dent. After a week or so, it all but vanished. The flooring had "sprung" back and we can barely tell where the gouge is now. I'm now always watching for debris on the floor before putting slides in.
 
My dealer damaged mine too. During clean up, one of their employees had a leaking pen in their back pocket. They got up against an interior panel and got blue ink on it. They tried to clean it off and bleached out the panel. The whole panel needs to be replaced now. I'm waiting on them to get the panel from GD before taking it in for repairs.
 
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