Well hello all,
Holy! it has been a wild ride for sure. Painstaking, stressful and extremely taxing. I would like to apologize for the hiatus and lack of updates as my wife and I are both very busy individuals outside of dealing with all of these and other "full-timer" problems. We live in our trailer full-time and move locations about every three months. We need to be able to depend on what is our home too. We are fortunate for the life that has been handed to us. We don't want to have a reason to hate it.
I would like to clarify that GDRV customer service, did a great job with the problems I was trowing at them. When it became too much, is when I needed some help. It became too much when there were more problems than help. When I was losing sleep trying to figure out problems and diagnose. When my dealer revealed how worthless they were other than selling us this RV. And finally, the straw that broke, was when my wife started to contemplate this whole, "Let's go live out of an RV on the road full-time" thing.........
GDRV (as a whole) on the other hand, has restored my faith in what good customer service is all about. Their handling of this onslaught of problems, has made me a GDRV customer for life. RVs aren't made the way they used to be. In a previous reply, someone noted that you can have 2 of the same right next to each other, and one could be loaded with issues, and the other perfectly fine. I believe in that sentiment whole heartedly. Our dealer had 3. We just got the luck of the draw.
In the end, I feel everyone who has viewed this thread, should know that GDRV took very good care of us. Every issue was addressed and repaired to our expectations, at a place we agreed with, and according to our schedule and timeframes. We are very happy people these days with an RV we can depend on, and a manufacturer that stands behind their own makings.
Please, let this be a testament to all of you about the willingness of a great company to come through when it matters most.
