Recall 910021 2017-2021 Solitude 5th Wheels

[CoChris-MGRV]

What’s that line that goes vertical for? I only have one line going past the fridge- presumably for the stove.

On our Solitude, the stove top and oven are separate units. I think the two lines going off to the right in the picture (same on our 310GK) are for the two separate units.

Chris

 

[orbsah]

the stove top and oven are separate units.

Interesting - mine must split downstream and not in the fridge compartment. Now I’m wondering if any fix for mine is necessary.

 

[Txfivver]

Got my letter in the mail yesterday as well. Mine is a early build (8-18) 2019 model. Hopefully my dealer can somehow clear the recall on GD's records since no fix is necessary due to conversion to residential fridge. The gas line is plugged and secured out of the way behind the fridge.

 

[Steven@147]

We received our recall letter in the batch of mail from Escapee's mailbox. Since we are fulltime and on the road nowhere near our original dealer, it will have to wait. Finding and using a GD dealer service near where we are, I can imagine what their response would be. I'll just keep checking the propane hoses as I usually do on a quarterly basis.

 

[Keebler]

I have simply shut my propane off for the time being, and have not really had time to look at the situation.

To help me understand, is this re-dressing the propane lines to protect them from heat created by running the fridge in gas mode? What exactly are we making sure the lines are spaced away and heat shielded from?

 

[Canyonlight]

We received our recall letter in the batch of mail from Escapee's mailbox. Since we are fulltime and on the road nowhere near our original dealer, it will have to wait. Finding and using a GD dealer service near where we are, I can imagine what their response would be. I'll just keep checking the propane hoses as I usually do on a quarterly basis.

Steve and Tami - possibly one of the GDRV mobile service teams will be close to your location in the coming weeks and can address this for you. Maybe a call to GDRV Customer Service to have a conversation about this to explore it as a possible option may work out. If it is an option, other full timers and folks on the road may be able to consider this as well.

If you decide to pursue this, please share the results if you would be so kind.

Dan

 

[Steven@147]

Steve and Tami - possibly one of the GDRV mobile service teams will be close to your location in the coming weeks and can address this for you. Maybe a call to GDRV Customer Service to have a conversation about this to explore it as a possible option may work out. If it is an option, other full timers and folks on the road may be able to consider this as well.

If you decide to pursue this, please share the results if you would be so kind.

Dan

Hey Dan, that's an idea. Eventually we will be up in northern Indiana about 75 miles from Middlebury. It might be possible if one of their service trailers is nearby. I'll let the forum know if we work it out.

 

[Steven@147]

I have simply shut my propane off for the time being, and have not really had time to look at the situation.

To help me understand, is this re-dressing the propane lines to protect them from heat created by running the fridge in gas mode? What exactly are we making sure the lines are spaced away and heat shielded from?

I would say yes. My understanding is that on some models of the Solitude, the rubber propane hose is routed too close to the burner tube of the absorption fridge. Heat from the burner tube can cause damage to the hose. So they reroute the hose a little, add additional hose clamps and insulate the hose to protect it. Obviously the burner tube is not in use if running the fridge in electric mode.

From the recall letter, "the rubber LP gas supply line which passes through the refrigerator compartment may come in contact with the refrigerator cooling unit burner tube on certain absorption refrigerators. If this were to occur, the heat from the refrigerator burner tube could cause damage to the LP gas line and result in a potential LP gas leak and subsequent fire."

 

[safron]

Did a check on mine, all good. However, I found another problem waiting to happen during inspection. I happened to look up the back flue stack and noticed an electrical wire about half way up between the lower and upper vents that was not fastened. It was laying against one of the tubes getting slowly burned through. When you do your inspection make sure you take a look up your fridge backside and make sure there aren't any loose wires touching where they not suppose to.

 

[ElSimon]

What a pain! We had to hitch up and then drive an hour to the dealer through rush hour traffic for our scheduled appointment. As it turns out the FIRST appointment is take a picture of it to send to GD to get authorization to do the work. Then had to drive home. A week later was notified the parts came in and had to schedule SECOND appointment. Again a week later drove the hour through rush hour traffic and the fix was quick enough that they didn't even move the rig from the their driveway and I was back out on the road in 15 minutes.

I was perplexed why they couldn't have at least one of each repair kit on site then you bring the rig in they take the picture and get authorization to do the work right then. If I had known I would have asked the dealer if they could have sent their mobile truck to my house to take the picture or at least tell me the picture you need and I will take it. Got it done but a total of almost 4 hours of drive time plus time off work to get there in time for the last appointment of the day TWICE.

 

[orbsah]

Wow, that does sound like a pain. Do you have any before/after pics? I’m curious what the official fix actually is.

 

[ElSimon]

We don't have pictures. I didn't know where to take the pics. From what I have learned though there is a shield that needed to be installed and perhaps a wrap on the propane line.

 

[jcvccase]

gas line recall

The mod is not hard to do at all, If the picture is with this post, it shows where they wrapped the line with the aluminum tape and then grabbed the line and pulled it away from the fridge and pulled it over to the door opening and with a clamp, put a screw in the right hand side of the door opening to hold it away from the heat.
McClains Rv in Corinth TX did the recall while our camper was in to have a few things done. After we brought the camper home McClains called asked us to take pics of the mod so they could send pics to GD. Hope this helps.

 

[jcvccase]

Sorry The picture is rotated 1/4 trun counter clockwise. (first time to post a picture)

 

[jcvccase]

Sorry the picture is rotated 1/4 counter clockwise. (first time to post a picture)

 

[jcvccase]

better pic of gas line mod


This pic was taken facing the opening outside of the camper, from left side of door looking into the right side of door. You can see all they did was pull it away from the back of the fridge and fastened it to the wall , and wrapped it with aluminum tape. You can probably tell if your's needs it. If that black hose is touching the back of fridge, or just too close to it, probably just wrap it and pull it away from it, and fasten it to something like the door frame. 2020 2930RL

 

[orbsah]

My propane line is already that far away from the burner. Wonder if I can send these pics to GD and save me the hassle of going to the dealer. . . .

 

[Dirtycampers]

I just had this completed on my RV. I took it to Campers Inn in Byron, GA which was 120 miles round trip to have this fixed and it only took them 10 min. My issue was I called the Campers Inn in Tucker, GA and they wanted me to bring the camper in and leave it so they could get the VIN, order parts and fix it. I asked them if I could just tell them the VIN and they order parts and when they arrive they could fix it as I did not want to leave the camper there for weeks and they said "NO" Campers Inn in Byron, GA allowed me to give the VIN over phone, they ordered parts and when they arrived I drove to get it fixed. I'm a mechanic by trade and asked Grand Design if I could fix it myself and they said it need to be an authorized dealer. I have attached the pic of this simple repair of wrapping foil tape around the line so you can make the call on how you want to get this fixed.

 

[orbsah]

Hi all - Just checking in so see if there's any new intel on this recall. I couldn't take care of it over the winter so now trying to determine the best course of action in the spring. I actually sent a note to GD w/ pictures because from what I can tell, there's very little to no chance the propane line "may come in contact" with the burning tube. I'm really, really not looking forward to a trip to the dealer to take care of this. Any updates/suggestions would be appreciated. Thanks!

 

[orbsah]

UPDATE: GD got back to me very quickly and after reviewing the pictures I sent, confirmed my LP line is secured far enough away from the burner box and therefore will close out the recall for my VIN. That saved me a lot of grief and am very thankful for the quick response from GD customer service!