Shannon H.
New Member
Just bought an Imagine Aim 16BL. On the walkthrough I noticed the griddle was rusted and I was told they would get it replaced under warranty. Now I’m told that it won’t be replaced-I am supposed to season it and then let them know if there’s further issues. Of course, that can’t be done until I get rid of the rust-seems ridiculous to have to do this with a brand new unit. Anyone else had a similar experience?