Slide issue? Door deadbolt issue

bosborn

Advanced Member
Joined
May 24, 2016
Posts
40
Location
Escondido, CA
I just brought home a 2800BH - My wife and I spent an entire day going through it with a fine tooth comb and have a page and half of items we want addressed (mostly lose moldings, loose compartment locks, compartment seals damaged by someone closing the compartment with the lock in the locked position, and the like). Of those there are two big ones we found - the slide is not sitting flush at the bottom and the deadbolt will not fully extend.

While doing my inspection I noted to the dealer that the base of the slide was not flush with the wall, yet the top of the slide is. The dealer told me that as long as there was a good seal that it is fine. So, I looked at the seal and there is indeed a good seal. However, it is bothering me that the base of the slide is sticking out about an inch or so away from the outside wall when pulled all the way in and yet the top is flush. When looking down the side of the coach you can clearly see that the top is in and the bottom is sticking out a bit. To me there seems to be a slide alignment issue. In addition, as the slide extends the last foot or so, it makes a bit of a clunking noise (three techs at the dealer said this is normal). Are these slide issues something I should be concerned about even though the dealer says it is fine?

The other major issue I found was that the deadbolt will not go to its full extension. When I turn the key it will turn about a 1/2 way and stops. It appears that ether the sidewall was never drilled to allow the deadbolt to fully extend or the deadbolt is too long, or the whole mechanism was mounted too close to the edge of the door. Has anyone else had this problem? My dealer was perplexed as to what to do. They did not want to drill a hole into the door frame support - which I am glad they were reluctant to do it. If any Grand Design reps are on here, I would love some guidance on this one as I worry about not being able to properly deadbolt the door. I also noted that the door has a very slight bow in it. The bow happens to be where the deadbolt is.
 
I can give you my experience with the slide. I have a 2600rb and the slide sticks out about a half inch at the top not the bottom like yours does. I was told same thing by the dealer as you were told. I even went and looked at three other imagines on the lot that they had, one of which was a 2800bh, and all had similar issues with slide. So I was convinced that they are all like this and that it should be OK. Mine too makes a clunking sound towards the end.
Maybe we both have defective slides or its normal. ?

Can't comment on deadbolt. But the door lock and deadbolt is a little confusing. My wife still can't figure it out and takes her like five minutes to either lock or unlock it. ? Probably what happened to yours. Someone at the dealer lot probably messed around with locking the door so much that it's now broke. Call GD service and have them work with your dealer to have it fixed correctly.



Sent from my Nexus 6 using Tapatalk
 
Even though your rigs are Imagine TTs, you will find many discussions of the very same slide concern that you may find informative. I will tell you that this is not at all uncommon across many trailers I have had as well as the GD trailers. Technically as long as the bulb seal has some degree of crush when the slide is closed, it is sealed. Does it look like we would want it to? For many of us, the answer is no but again, this is very common. Some owners have been successful in adjusting them to reduce the amount of difference between the top and bottom but most dealers will just say it's normal and doesn't need to be messed with.

As far as the clunking sound you are hearing goes, I have not experienced that sound for a foot or more of travel. The slides do have a clutch that will make a fairly distinctive, and alarming at first, clunking sound as it reaches it's full limit. This is VERY normal and actually is helpful in knowing you are all the way in or out and will not damage the unit. But I'm not certain that that is what you are hearing as this noise is right at the end of travel.
 
Yes Poppy that is the clunk I was referring to. At the end of travel. I believe that is what bosborn experiences too from his description.

Sent from my Nexus 6 using Tapatalk
 
I am relieved to read that the slide not being flush is okay. While not the best look, I could tell that the seal was good. I was just concerned that the slide might have been out of adjustment and perhaps that was why I hear the clunking sound towards the end of the slide extension. Regarding the clunking sound, I only hear it on one side, the side towards the back of the trailer.

Regarding the deadbolt, do any of you know if there are adjustments that can be made to the mechanism within the door latch? Perhaps something that sets the depth that the deadbolt is extended?
 
Regarding the deadbolt, do any of you know if there are adjustments that can be made to the mechanism within the door latch? Perhaps something that sets the depth that the deadbolt is extended?

You are probably going to have to drill a hole in the door frame large enough to accept the "bolt." Mine are drilled. There isn't an adjustment on dead-bolts to adjust extension length. For security you want it to be into the frame not just the little "catch" plate.
 
I thought some photos might help.
Top flush.JPG
Deadboth catch.JPG
bottom gap.jpg
 
Last edited:
Regarding that "CLUNK" sound. I've owned many RVs over the years, and I know it's not a problem, but I still don't like it! It sounds like the slide out is ripping right out of the frame.
 
Steven - I will have to ask my wife to close the slide while I am up in the front bedroom and have a look. Good suggestion.

TusconJim - This is my second trailer with a slide. My first never made such sounds and thus I was very alarmed at the sounds my new Grand Design makes. It does sound like it is ripping right out and is going to jump off the track.
 
An Imagine uses a Lippert/Schwintek slide and should NOT make a clunking sound when extending or retracting.
 
Bosborn:
You were wise to ask about the slide, when I received my new 303rls fresh from the factory this year the first time I extended and retracted the slide the bottom of the slide dug into the floor causing damage. I took it back to the dealer and they replaced the floor covering and adjusted the slide. The slide also stuck out at the bottom and tight at the top. The tech. showed me it was so far out of adjustment it was putting a tremendous amount of friction on the floor surface. After adjusting problem solved but why did it ever leave manufacturing or the dealer that way???

Rick
 

I have a 2016 Reflection 27RL and had a similar problem with the door deadbolt. My key would turn about 3/4 of the way and stop. In your picture there are faint marks which appear to be where the deadbolt is hitting the frame just like mine was. I used a sharp, 1/2" wide wood chisel and was able to remove enough material from the frame for the deadbolt to have full travel. The frame was not wood but it was covered with a thick layer of foil. Removing the foil with the chisel created enough clearance for the deadbolt to work properly.
 
I have a 2016 Reflection 27RL and had a similar problem with the door deadbolt. My key would turn about 3/4 of the way and stop. In your picture there are faint marks which appear to be where the deadbolt is hitting the frame just like mine was. I used a sharp, 1/2" wide wood chisel and was able to remove enough material from the frame for the deadbolt to have full travel. The frame was not wood but it was covered with a thick layer of foil. Removing the foil with the chisel created enough clearance for the deadbolt to work properly.

Thanks for the tip! I was able to fix the lock issue by using a chisel to make the piece on the left in the photo (it consisted of a bit of foil covering, wood, and fiberglass) match the same depth as the aluminum frame. The lock now works great!
 
Regarding the clunking sound, I have an audio recording of it. However, I have not figured out how to post it here. Looks like I need to make a video for it instead. I will be emailing Grand Design customer service with the audio. There are at least 11 distinctive sounds over the last 10 seconds of the extension. They appear to have a pattern of thunk thunk.... thunk thunk....thunk thunk... To me it sounds like a gear skipping or losing its grip on the track.

Dealer says its perfectly normal and I just can't believe that.
 
bosborn,
I have the same problem and talked with the service manager about it at my dealer. He said the noise is the number two slide reaching the end of its extension and when I hear it to release the switch. It does sound like the pinion and rack are grinding or skipping gear teeth. I also had the number one slide retracting unevenly and had to synchronize it. Works great now. My number three slide howls when it has reached full extension or closed. This is my first 5W, so I'm learning quickly.

Merle and Pat

2002 Chevy Silverado 1500 HD, 6.0 L, Monroe Loadlevelers, Curt 20K hitch, (434K miles)
2017 Reflection 27RL Expresso
 

New posts

Try RV LIFE Pro Free for 7 Days

  • New Ad-Free experience on this RV LIFE Community.
  • Plan the best RV Safe travel with RV LIFE Trip Wizard.
  • Navigate with our RV Safe GPS mobile app.
  • and much more...
Try RV LIFE Pro Today
Back
Top Bottom