Slide Out Stuck

[RAguillard]

I have an Imagine 2600RB with a sofa/dinette slide out. It is stuck in the closed position. The forward end moves but not the back one. I tried the reset with the control panel. Did not help. I unplugged both motors on the control and 3 of us could not move the slide. Apparently there is no manual crank for this slide. I cannot access my bedroom or the thermostat. Any suggestions would be appreciated!

 

[Ynot4me2]

I have an Imagine 2600RB with a sofa/dinette slide out. It is stuck in the closed position. The forward end moves but not the back one. I tried the reset with the control panel. Did not help. I unplugged both motors on the control and 3 of us could not move the slide. Apparently there is no manual crank for this slide. I cannot access my bedroom or the thermostat. Any suggestions would be appreciated!

How's the battery voltage? Is it low? You have to remove the 2 motors to be able to move the slide if the motors are faulty. Have you tried to resync them?

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[Ynot4me2]

Any error codes coming up on the controller?

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[mnrover]

There is a manual crank area on the opposite side of the camper (right/passenger) where you can use the tool provided (really hard) or a power tool with appropriate socket to open or close the slide. Hopefully this helps and there is not anything bound up.

 

[NB Canada]

There is a manual crank area on the opposite side of the camper (right/passenger) where you can use the tool provided (really hard) or a power tool with appropriate socket to open or close the slide. Hopefully this helps and there is not anything bound up.

2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

 

[mnrover]

I found this video where the rep says to push the opposite button to get it to work. https://www.youtube.com/watch?v=uxoe_ODAHwU

 

[more tired since retired]

You have not posted what year your trailer is. 2020 and newer use a rack and pinion system. Older use a Schwintec system. The rack and pinion has a manual method of cranking the slider while the Schwintec doesn't.

Without the proper information on which type of slider mechanism you have means we cannot give you assistance.

If the rig is under warranty, call Grand Design customer service. They can walk you through the problem or put you in contact with a dealer service dept.

 

[more tired since retired]

There is a manual crank area on the opposite side of the camper (right/passenger) where you can use the tool provided (really hard) or a power tool with appropriate socket to open or close the slide. Hopefully this helps and there is not anything bound up.

This only applies to 2020 or later models with the rack and pinion system. Earlier models had the Schwintec system which doesn't have a manual crank.

 

[RAguillard]

Any error codes coming up on the controller?

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2017 Imagine 2600 RB. LOCKED in closed position. How do I get to the motors? Everything I have read is for a slide in the open position.

 

[RAguillard]

Yes! 2017 Imagine 2600RB. How do I get to the motors in the closed position to disengage?

 

[RAguillard]

2017 Imagine 2600 RB. How do I get to the motors in the closed position?

 

[mnrover]

2017 Imagine 2600 RB. How do I get to the motors in the closed position?

Watch this video. https://www.youtube.com/watch?v=cxEYSstvICI You can clink a bit into the video and he explains how to remove the motors, where they are etc. and how to read the trouble codes on the controller.

 

[RAguillard]

2017 Imagine 2600RB. It is in the closed position. How do I open it?

 

[more tired since retired]

Call Grand Design customer service:

574-825-9679 (Customer Service)

They should be able to give you some assist with your system.

 

[RAguillard]

Thank you very much

 

[S Tate]

Had the same problem two years ago on our Imagine 2150RB. For the Schwintec system, if your slide is stuck closed, hold in on the retract button for 5 seconds. Then try the extend button. This worked for us. From then on when retracting or extending we always held the button for 5 seconds once it finished. This apparently allowed the motors to resync. You have other good suggestions in these other posts. Just thought I'd share what worked for us.

 

[Malco1]

This only applies to 2020 or later models with the rack and pinion system. Earlier models had the Schwintec system which doesn't have a manual crank.

That's not true I had a 2018 Imagine 2250RK with a rack and pinion slide

 

[Heavysledz]

Watch this video. https://www.youtube.com/watch?v=cxEYSstvICI You can clink a bit into the video and he explains how to remove the motors, where they are etc. and how to read the trouble codes on the controller.

great instructional video!