slides 1 &2

JA

jamesm

Guest
janice told me to contact customer service with my name tel# and vin #. that done i am still waiting for a reply as to how to fix problem. I am happy with my reflection and don't want to damage the interior trim by continually pulling on them to close the slides.
 
janice told me to contact customer service with my name tel# and vin #. that done i am still waiting for a reply as to how to fix problem. I am happy with my reflection and don't want to damage the interior trim by continually pulling on them to close the slides.

Hi @jamesm,

Ryan Prough, our Warranty Manager, has asked that you send me a private message (PM) with your name, 17-digit VIN and phone number... so he can call you back. Thanks in advance!

Best regards,
~ Janice
 
somethings missing in customer service . i have supplied the info twice before..
here it is again
james

thanks again for any help to this problem
jamesm


James, I took out the personal information.

Steve
Moderator
 
Last edited by a moderator:
somethings missing in customer service . i have supplied the info twice before..
here it is again
james * m****** ********** vin# 573**************

thanks again for any help to this problem
jamesm

@jamesm,

We apologize for not meeting your expectations... Thank you for the information, you should be hearing from us shortly.

On a personal note, may I respectfully ask you to edit your post (above) and delete your personal contact information from it? To help maintain your on-line privacy, I would prefer receiving all personal contact information via a private message (PM). I've attached the photos below for anyone who was unaware PM'ing was available on the forum. :)

Step 1. Click on "Private Messages" located on the upper, left hand side of your screen.


Step 2. Click "Send new message"


Best regards,
~ Janice

Update: If you call in, and are transferred into voice mail please leave a message with your name, 17-digit VIN and a phone number where you can be reached. If you hang up without leaving a voice mail message, our phone system will not forward your phone number to us (and you will not receive a call back). Thank you in advance for your patience and understanding.
 
Last edited:
Hi James

Sorry about your need to make two requests for us to contact you.

Have you now been contacted?

Bill Fenech
 

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