starlink pricing

[jsm180]

Here is the reply to my support ticket, not buying the capacity limitations. I thought we were deprioritized when using portability. I wonder what would happen if you change the service address to the campground you're staying in, then change it back when you return. I would imagine they would bump you to the bottom of the list.

2/23/23
Thank you for reaching out. Due to capacity limitations, Portability for Residential service is no longer supported. Should you have a need to use Starlink outside of your service address, you may change your service address through your account, or change your service plan to RV. We thank you for your continued support as we launch more satellites and increase capacity.
This issue has been closed. If you still need help with this issue, you can reopen it. If you have a different issue, please submit a new request.

 

[Tom Traveler]

Here is the reply to my support ticket, not buying the capacity limitations. I thought we were deprioritized when using portability. I wonder what would happen if you change the service address to the campground you're staying in, then change it back when you return. I would imagine they would bump you to the bottom of the list.

2/23/23
Thank you for reaching out. Due to capacity limitations, Portability for Residential service is no longer supported. Should you have a need to use Starlink outside of your service address, you may change your service address through your account, or change your service plan to RV. We thank you for your continued support as we launch more satellites and increase capacity.
This issue has been closed. If you still need help with this issue, you can reopen it. If you have a different issue, please submit a new request.

I'm not buying the "capacity limitations" either. Portability is deprioritized just like RV service so no difference on impact to the system. I'm guessing they figured that people now using portability will just go ahead and pay the $150 for RV service all year anyway. They probably saw too many people doing exactly what we intended to do. Get lower cost residential service for the summer and use portability for winter travels. I realize that it only amounts to about $180/year more for the six months in summer, but we were on the margin in going to Starlink anyway. This is becoming too much pin weight for the payload rating on the wallet. I guess I need a high output diesel dually wallet.

I am very curious to learn about the success of frequent changes to one's service address.

 

[jsm180]

Changing service address is not an option if this is correct. This is from the FAQ's on how to change service address

"By changing your Service Address, you may not be able to return to your original address. Once updated, service at your previous address will be disconnected. Service is only guaranteed at the Service Address on your order. If you move Starlink outside of its assigned area, a satellite will not be scheduled to serve Starlink and you may not receive internet or may receive degraded service."

 

[goducks14]

This really blows. I was thinking of dropping Dish and Comcast and going with Starlink and a streaming service. Thought I could save a few $. Now it's so close that it's not worth the effort. I'd need the RV service plus a good $85 streaming service like Fubo to get most of what I need.
I liked the idea of having internet in places where we have none with our phones.
Right now I just don't trust Musk to play fair.

 

[geotex1]

If you already had residential with portability, they're leaving it be:

 

[jsm180]

If you already had residential with portability, they're leaving it be:

Hello left hand, this is right hand.

 

[goducks14]

Looks like one message is for new customers and ones for existing customers.

 

[jsm180]

Looks like one message is for new customers and ones for existing customers.

I have had the service since July and now have no option to activate portability. I would bet that if you have portability switched on now, and turn it off, you won't be able to turn it back on.

 

[geotex1]

I have had the service since July and now have no option to activate portability. I would bet that if you have portability switched on now, and turn it off, you won't be able to turn it back on.

Correct. It is not available at all to new residential customers nor to existing residential customers who did not have it activated. If you have residential and also have portability activated, you are ok for now. If you remain a residential customer but suspend your portability, you cannot reactivate it. I had subsequent dialogue in email.

Starlink definitely has some less than up and up going on... The new availability map has revised my home cell to be dark blue and limited capacity. Understand you could not get a residential setup till you had a light blue cell. My cell and surrounding cells were light blue until sometime in the past 4 weeks! About 3 weeks ago, Dishy changed its pointing pretty dramatically from where it had pointed since day 1 of my residential service. I speculate they are moving the birds to density the mesh in overcapacitated areas at the expense of those of us the system was intended for in remote areas without other options for high speed internet because interlaced DSL over 70 year old copper ain't it!

 

[SkeetandJudy]

I might be doing something wrong with our wi-fi system. I've never done anything to set it up. I think we are just seeing the campground signal instead of using our RV system.

Has anyone tried the Travlfi (I think that's what it's called). Think I saw it in RV Life. Looks like you can either buy a hot-spot or a router, picks up all wi-fi signals so no SIM card is necessary nor a contract. I have not tried it, just read about it.

 

[MoonShadow_1911]

Has anyone tried the Travlfi (I think that's what it's called). Think I saw it in RV Life. Looks like you can either buy a hot-spot or a router, picks up all wi-fi signals so no SIM card is necessary nor a contract. I have not tried it, just read about it.

It's a cellular based hotspot. Their largest plan costs $199/mo for 450 GB of data. No guarantees on speed.

 

[SkeetandJudy]

Thanks for the quick reply. That seems a tad pricey.

 

[jsm180]

Now the RV service is called Roam with a price increase to $200 a month. Also as before, if you switch to Roam, you can't switch back to Residential. No emails yet, but if log into your account you will see the new names and price.

 

[CWSWine]

Now the RV service is called Roam with a price increase to $200 a month. Also as before, if you switch to Roam, you can't switch back to Residential. No emails yet, but if log into your account you will see the new names and price.

Yes it has been renamed but the 150.00 is still available and the 200.00 gives you world wide access.

"

Unlimited high-speed, low-latency internet on an as-needed basis all over the world. One-time cost of $599 for portable hardware or $2,500 for in-motion hardware Choose Regional for $150/mo, Global for $200/mo. Starlink for RVs is now Starlink Roam"​

 

[jsm180]

Yes it has been renamed but the 150.00 is still available and the 200.00 gives you world wide access.

"

[FONT=&]Unlimited high-speed, low-latency internet on an as-needed basis all over the world. One-time cost of $599 for portable hardware or $2,500 for in-motion hardware Choose Regional for $150/mo, Global for $200/mo. [/FONT]Starlink for RVs is now Starlink Roam"​

Maybe so but it is not what my account page says. No mention of Global or $150. I guess I could open a support ticket and wait 2 weeks for an answer but I'm not interested at either price.

"ROAM
For use at any location with active Starlink coverage. Pause/un-pause service as needed; best-effort service during times of congestion.

$200.00 /Month

I understand that, at this time, if I change service from Residential to Roam, I will not be able to switch back to Residential.

 

[geotex1]

Maybe so but it is not what my account page says. No mention of Global or $150. I guess I could open a support ticket and wait 2 weeks for an answer but I'm not interested at either price.

"ROAM
For use at any location with active Starlink coverage. Pause/un-pause service as needed; best-effort service during times of congestion.

$200.00 /Month

I understand that, at this time, if I change service from Residential to Roam, I will not be able to switch back to Residential.

I too only see $200 for Global. Do put in a ticket. I was literally getting same day response with regard to what I posted earlier in this thread. Far different than my early experience once out of the beta camp.

 

[CWSWine]

Maybe so but it is not what my account page says. No mention of Global or $150. I guess I could open a support ticket and wait 2 weeks for an answer but I'm not interested at either price.

"ROAM
For use at any location with active Starlink coverage. Pause/un-pause service as needed; best-effort service during times of congestion.

$200.00 /Month

I understand that, at this time, if I change service from Residential to Roam, I will not be able to switch back to Residential.

Here is the link to it on Starlinks Page. https://www.starlink.com/roam

Yes, that is true if you switch to Roaming (the old RV) and can't switch back.

 

[goducks14]

What could've been a great tool is now another money grab for Elon. Even Dish doesn't play those games. Can't wait to see the next way he screws over customers.

 

[Tom Traveler]

What could've been a great tool is now another money grab for Elon. Even Dish doesn't play those games. Can't wait to see the next way he screws over customers.

Does anyone know the answer to the following questions regarding residential service? Can I cancel in fall when we go on the road and restart the next spring when we get back to home base? Starlink touts that it has no contract and that you can cancel at any time. If I have residential service and I cancel my subscription, can I restart in the future, assuming availability? Will I have to buy another dish for $600? I suspect the answer to the last question is yes.

 

[CWSWine]

Does anyone know the answer to the following questions regarding residential service? Can I cancel in fall when we go on the road and restart the next spring when we get back to home base? Starlink touts that it has no contract and that you can cancel at any time. If I have residential service and I cancel my subscription, can I restart in the future, assuming availability? Will I have to buy another dish for $600? I suspect the answer to the last question is yes.

I believe you can CXL and restart using the Starlink Kit Number but I would do some more research. There is a link on Starlink page to transfer ownership if you want to sell your dish. Say you have Residential and move it 150.00 Roaming package and snowbird down south. Now you stuck with Roaming but lets just say you sold the Starlink package to one or kids and they register as Residential. What I understand is that all you need is a new email address and credit card. I know someone that has done this and the dishy is still at the same address that was before switching to RV (now Roaming).

Anyone that gets mad about price increases sure has a lot to be mad about in todays world with just about every thing going up from groceries, campground, fuel, and just about everything else.