Swintek slide

BGandME

Member
Joined
Feb 16, 2014
Messages
14
Location
Naperville, IL
Anyone else had problems with motors out of sync on slide ? Ours is twisted in the opening ' motors running one in /one out.
 
We just completed a cross country trip from Utah to Florida and back. We took delivery of our unit at the end of February. We had one shakedown trip before we left and for the most part everything was fine other than the usual punchlist stuff. On the way back from Florida, we had a motor go bad on the bedroom slide so we finished the trip with the bedroom slide closed. After dropping our unit off at the dealership a couple of weeks ago, they called us and said that one of the living room slide motors had also gone bad. The replacement motors that got sent to the the dealer were supposedly the wrong ones so now we are waiting for additional motors to be sent.

Needless to say, 6 weeks of using our unit and 2 motors going bad leaves me to question the quality of the slide system. Time will tell.
 
Welcome to the forums Scott and Lois! And I'm so sorry to hear about the problems with your slides. So far no problems with either of our slides but as you say time will tell.

Keep us updated as to the results of your situation.
 
We had an issue with the bedroom slide being a little off kilter when closed. Our repair guy said it was a simple matter of re syncing the motors. He got the sync process from the Schwentec (sp) and said the process was simple. Once re synced and the stall force reset, all is well.
 
Yes, thanks Floyd for that link. I only followed the videos from the GD site. You should have seen me dangling from the roof to get the screws out of the motors to disengage them. Disconnecting to disengage the motor brake would have been so much easier.

I'm on a weekend father/daughter trip right now and all seems to be working well with the slides although it took almost a month to finalize the repair. I blame it on the time of year and the amount of volume that the dealership is dealing with at the moment. As a consumer, it's extremely frustrating and I would love to sit here and vent on the process but I don't believe it will get me anywhere.

I absolutely love my 379FL but definitely see the growing pains that GD is dealing with. They are doing everything in their power to do this right and I feel sometimes they are at the mercy of the dealerships. I hope they never lose sight of their current mission of customers first as their product definitely displays a great vision.

-Scott
 

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