Tank Level Display Not Reading Correctly

harryc

Advanced Member
Joined
Mar 14, 2021
Messages
74
Location
Salem, SC
Is there a way to calibrate the tank level display? When I fill the FW tank to overflow it only displays 2/3. I was thinking that Full would be more appropriate. Not sure that the other levels are correct. Is there a way to bump it up without relocating the sensor on the tank?
 
It could also be that the full sensor wire is broken. Each level marking has a wire attached on the outside of the tank, if that wire somehow broke off it will never read full. I had that happen on one of my gray tanks on my 399.

Foe your original question, no, i dont think they can be calibrated.

Sent from my SM-G950U using Tapatalk
 
It could also be that the full sensor wire is broken. Each level marking has a wire attached on the outside of the tank, if that wire somehow broke off it will never read full. I had that happen on one of my gray tanks on my 399.

Foe your original question, no, i dont think they can be calibrated.

Sent from my SM-G950U using Tapatalk

Thanks for that. All the manual says about it is that the probe may be fouled and to clean it using a tank of vinegar water. I'm under warranty but shop dates are at least a month into the future.
 
Thanks for that. All the manual says about it is that the probe may be fouled and to clean it using a tank of vinegar water. I'm under warranty but shop dates are at least a month into the future.
I'd agree with the probe getting dirty, but that will usually activate that level indicator and make it look like that tank is more full than it actually is. Also, since you're asking about the FW tank, i would highly doubt that the probe is dirty.

GD has been known to approve mobile techs to do warranty work, you dont always have to goto a dealer.

Sent from my SM-G950U using Tapatalk
 
It could also be that the full sensor wire is broken. Each level marking has a wire attached on the outside of the tank, if that wire somehow broke off it will never read full. I had that happen on one of my gray tanks on my 399.

Foe your original question, no, i dont think they can be calibrated.

Sent from my SM-G950U using Tapatalk

I just talked to my dealer and he said that all the trailers are only reading up to 2/3's. An absolutely ridiculous response. I told him about the possibility of a broken wire and he said they will look at it. Next available appointment is in June.
 
I just talked to my dealer and he said that all the trailers are only reading up to 2/3's. An absolutely ridiculous response. I told him about the possibility of a broken wire and he said they will look at it. Next available appointment is in June.
Call GD customer service (574)825-9679 and tell them that you can't get it into the dealer until June. They may approve a mobile tech to come look at it.....
 
I just talked to my dealer and he said that all the trailers are only reading up to 2/3's. An absolutely ridiculous response. I told him about the possibility of a broken wire and he said they will look at it. Next available appointment is in June.
Not surprised. That's the most ridiculous response they could have given you. Do any of your other tanks only read up to 2/3 or do they ever indicate full? Dont rule out the mobile tech or a different dealer.

Sent from my SM-G950U using Tapatalk
 
I just talked to my dealer and he said that all the trailers are only reading up to 2/3's. An absolutely ridiculous response. I told him about the possibility of a broken wire and he said they will look at it. Next available appointment is in June.

Call Grand Design and advise them of the dealers "made up response" and request authorization for a mobile tech. Your dealer's answer would cause me to lose any trust I may have had in their ability to diagnose or correct the issue
 
Is there a way to calibrate the tank level display? When I fill the FW tank to overflow it only displays 2/3. I was thinking that Full would be more appropriate. Not sure that the other levels are correct. Is there a way to bump it up without relocating the sensor on the tank?

I don't know that there's a way to recalibrate it, but I'll also point out that tank sensors are notorious for being wrong (most of the time). Sadly, it's something you learn to live with. You learn how full/empty your various tanks are with use.
 
Is there a way to calibrate the tank level display? When I fill the FW tank to overflow it only displays 2/3. I was thinking that Full would be more appropriate. Not sure that the other levels are correct. Is there a way to bump it up without relocating the sensor on the tank?

These sensors are junk. Don't rely on them. Amazing with all the "Tech" we have today they cant get this right.
 
I have the same issue with tank meters reading the wrong levels. One of my grey tanks ALWAYS reads full, even right after being drained.
Also, is the underbelly of the camper supposed to be smooth and relatively uniform in appearance? Mine is very unlevel and has bulges in it in certain areas.
 
Call GD customer service (574)825-9679 and tell them that you can't get it into the dealer until June. They may approve a mobile tech to come look at it.....

Thanks. I'll try that. There are some other issues that need to be addressed. When they did the checkout and connected the trailer they pinched the power cord and broke a wire. Generally, not happy with them.
 
Well Duh!! because that's what you expect when you dish out good money.


These are made by people. People screw up. Company provides warranty for issues. Real world.

I bought a $95000 Porsche several years ago. Engine issue had it in the dealer for about 10 days. Fixed under warranty.
Bought new sticks and bricks 4 years ago, paid over $200k. Electrical and paint issues. Contractor had trades show to repair.
Our Imagine had some issues, contacted dealer, took in and all is good.

World didn't end, repairs were made, and the world keeps turning.
 
Last edited:
These are made by people. People screw up. Company provides warranty for issues. Real world.

I bought a $95000 Porsche several years ago. Engine issue had it in the dealer for about 10 days. Fixed under warranty.
Bought new sticks and bricks 4 years ago, paid over $200k. Electrical and paint issues. Contractor had trades show to repair.
Our Imagine had some issues, contacted dealer, took in and all is good.

World didn't end, repairs were made, and the world keeps turning.

I am impressed!
 
Not excusing this from not being right, it should be. Just amazing that I went from always looking at the sensor reading lights, to never looking at them.
 
These are made by people. People screw up. Company provides warranty for issues. Real world.

I bought a $95000 Porsche several years ago. Engine issue had it in the dealer for about 10 days. Fixed under warranty.
Bought new sticks and bricks 4 years ago, paid over $200k. Electrical and paint issues. Contractor had trades show to repair.
Our Imagine had some issues, contacted dealer, took in and all is good.

World didn't end, repairs were made, and the world keeps turning.

I wouldn't be complaining if I could get a shop date a few weeks into the future. My dealer is giving dates in mid- June now. Not happy. I've owned a Jayco fifth wheel for years and have had problems but their after sales support was great. This dealer, not so much.
 
Your FW tank should always read correct, so the possibility of a severed wire is most likely the culprit there. I've never had a problem with sensors, but then I have always installed Toronado whirly-gigs on both black and gray. Sometime this summer I plan to drop the bottom lid, add the whirlies and tank heater pads, and see if I can modify the dump system to my liking.
 
The only sensor on our Solitude that I can believe is the fresh water sensor. The others started getting stupid a couple of years after we bought the unit.
 
Back
Top Bottom