Transcend 2021 245RL Furrion Refrig

[Mokey59]

We just picked up our 245 RL TT on 3/5/21. Camped for a week in N. Ga, Tenn. Heat kept us warm on some VERY cold nights. Headed back to FL and used AC. No cooling issues even though the BR only has one vent, circulation of air/cooling was excellent. Last night of camping our Furrion 12V fridge stopped. Checked fuses, breakers, and so on, This fridge runs off of battery only and battery shows full charge. Anyone else had this issue? Have calls and email into GD waiting for response.
Thanks

 

[TXkmpr]

How are you measuring the battery? It may just be the battery does not have enough charge to run the fridge. There is a shutoff feature on the fridge that will not allow it operate if the battery voltage is low.

 

[Artsville]

yes, please let us know as i am about to purchase a Transcend model. I like the idea of the new fridge and worry about the power draw during boondocking trips.
Please update us once you figure it out.

 

[Mokey59]

Thanks! I am going to check the charge on battery (aside from what camper says is fully charged). We did not have super sunny weather so solar power may not have charged the battery fully. Curious why battery did not charge while on shore power? Lots to learn w/solar

 

[TXkmpr]

Shore power should charge the battery as long as the battery disconnect is not engaged. Also, as long as you are connected to shore power the onboard power converter will supply the 12V to operate the fridge in addition to the battery. Basically the 12V from the battery and the 12V from the power converter are in parrallel and there is a fused output 12V wire from the power converter to fridge.

If you are trying to run off of just the battery you will need to make sure you don't have the battery disconnect engaged.

 

[rootusrootus]

What kind of batteries did your dealer put on? Inexpensive group 24 interstates is my guess. Without solar, the fridge can drain both in under a day.

Wait a sec, did you have 120V the whole time? Then it shouldn't have stopped. Definitely need more battery on these trailers to boondock successfully, however.

 

[Mokey59]

Heard back from Furrion. Going to dealership next weekend. Furrion will replace any part or even the entire fridge if dealership recommends.
Will let everyone know what the outcome is and why the fridge quit working.
Still love the TT overall.

 

[RV Sailor]

If all you have is the one small battery the dealer supplied you are woefully short.
Many people don’t boondock so for them not an issue.

They have just started putting 12 v refrigerators in many campers with a minuscule solar panel and the brutally small battery. A recipient for failure as your reefer will be the largest 12 draw on your battery.

Easy fix, increase battery power. If you find you boondock a lot ....more solar or a small 2000 watt generator.

 

[Mokey59]

Pulled to the dealership. They tested everything and cannot determine why fridge is not working. We had to leave her and give them more time to figure it out.
Will keep y'all posted.

 

[fatlube]

Our 1st trip out we noticed a lot of dripping / condensation both in fridge and freezer. Dial was maybe at 75% turned down to 60 but still getting condensation. any suggestions? TIA
21 260 RB

 

[huntr70]

Our 1st trip out we noticed a lot of dripping / condensation both in fridge and freezer. Dial was maybe at 75% turned down to 60 but still getting condensation. any suggestions? TIA
21 260 RB

If you're getting condensation, that means you are getting leakage from the door seals. It's letting humidity in somewhere.

Put a dollar bill in the seal at various spots and see how easy it is to pull out.

 

[Brad Smith]

We just picked up our 245 RL TT on 3/5/21. Camped for a week in N. Ga, Tenn. Heat kept us warm on some VERY cold nights. Headed back to FL and used AC. No cooling issues even though the BR only has one vent, circulation of air/cooling was excellent. Last night of camping our Furrion 12V fridge stopped. Checked fuses, breakers, and so on, This fridge runs off of battery only and battery shows full charge. Anyone else had this issue? Have calls and email into GD waiting for response.
Thanks

One thing I noticed is you said the nights were very cold. The Furrion fridge will shut itself off if the temp is below 50 degrees. You may need to shut the fridge off at the switch and let it reset. then turn it on again. I have installed a furrion 12 volt in my 27RL and found this out the hard way. Also these fridges have a small 15 amp glass fuse in the back panel that has been known to blow. They are a pain to get to since you have to remove the fridge to get to it.

 

[Rocky22]

My Transcend Furrion refrigerator stopped working and I can't get Grand Design to honor their warranty! They won't answer my emails and no one answers phone. My unit is only 8 months old. Is anyone having the same problem?? I was told by dealer that GD would warranty everything for first year. So disappointed in G Design!!

 

[NB Canada]

My Transcend Furrion refrigerator stopped working and I can't get Grand Design to honor their warranty! They won't answer my emails and no one answers phone. My unit is only 8 months old. Is anyone having the same problem?? I was told by dealer that GD would warranty everything for first year. So disappointed in G Design!!

Well first off
Welcome to the forum. To bad it has to be a negative one
You should start your own post detailing the issues and maybe others that have gone through it can help
But the entire trailer is under warranty for 1 year and many things have longer supplier warranties
If it isn’t working GD will fix it


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

 

[Rocky22]

I wish I had your confidence in GD but when they won't even answer 4 emails in the last ten days I don't think they have any intention to fix the Furrion refrigerator and from information I obtained online the refrigerator is no good.

 

[NB Canada]

I wish I had your confidence in GD but when they won't even answer 4 emails in the last ten days I don't think they have any intention to fix the Furrion refrigerator and from information I obtained online the refrigerator is no good.

My emails are always answered. Any time I call it is answered
Btw why haven’t you talked to your dealer?
You are obviously not emailing the correct people


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

 

[Rocky22]

I am emailing the GD web site that GD told me to email in the one response I got from them over 2 weeks ago. I talked to my dealer 5 times and their first appointment is October. The dealer said GD should help me. HA good luck. Glad you has service from GD. I didn't. Worst customer service I have ever had. Sad.

 

[NB Canada]

I am emailing the GD web site that GD told me to email in the one response I got from them over 2 weeks ago. I talked to my dealer 5 times and their first appointment is October. The dealer said GD should help me. HA good luck. Glad you has service from GD. I didn't. Worst customer service I have ever had. Sad.

Sell it then

Goodluck


2021 Imagine 2400 BH
2018 GMC Sierra 4x4 crew

 

[RV Sailor]

Pick up the phone…call them. They always answer.
The Refrigerator maybe warranted through Dometic. Grand Design doesn’t make refrigerators.

 

[Rocky22]

Did Grand Design ever replace your Furrion Refrig? Can you tell me how long it took them to pay you for repairs or replace refrig.?
Thank you
Rocky22