Long story short, my girlfriend and I purchased a GD Transcend Xplor 247bh a couple months ago to live in full-time while we fix our house after a house fire. We're parked in our driveway, hooked onto main power service full time, and so far we have just been filling the fresh water tank weekly and running the water pump (rather than using constant city water from the hose) as to not have a hose constantly across the driveway.
We're very new to RV/Camper trailers, learning as we go. We live in the pacific northwest, and tonight temps dropped to 0 degrees or less over night.... And these zero degree temperatures are supposed to stay for a week.
The underbelly is fully enclosed and supposedly has a dedicated heat duct to keep things "warm" under there, so aside from the dump pipes that protrude from the underbelly, I wasn't really too worried about things freezing or breaking. We just wrapped the drain pipes, cranked the furnace, and crossed our fingers.
However, as of this morning, it seems our fingers apparently werent crossed enough and our water is not working
Last night, right before temps plummeted, I filled the fresh water tank full, took a shower and went to bed. Today, water isn't running at all, from either sink, shower, or toilet.
I really don't think pipes would be frozen, but I don't have any way to know for sure, and I don't know how cold the underbelly is right now. The one obvious problem I can see is that our water pump isn't running at all. We have the control panel right inside the door, on the wall, and there's a switch for the pump. The red light is still illuminated. Normally as soon as you turn it on, you will hear it come up to pressure for a few seconds then shut itself off. Any time you open a faucet or flush the toilet, you will hear it run. Today, nothing at all. No sound, pump doesn't seem to be working at all.
I've checked the small breaker panel in the bedroom floor, nothing is labeled 'water pump' but none of them were flipped, and all of the fuses in that panel also appear to be good.
I don't know if there are multiple pumps, but the one I do know of is below the bench seat at the dinette table. I opened it up to look around, but found nothing of note other than the pump. In related forums I've seen people mentioning a dedicated fuse for the water pump, close by, but I'm not finding one anywhere. Not in the pump panel, and the wires go into the wall to an unknown location. I would assume that if lines froze over night, we would still at least hear the pump trying, but literally nothing is happening which makes me think electrical issue, or maybe the pump somehow completely failed.
I opened the large panel under the bunk beds, in the back-right corner of the trailer. I found all of the hoses and valves, a large styrofoam box over what looks like a water tank, but nothing of note to help me. The access panel outside in that area is for the gas water heater, it has some wires but didn't seem to be anything related to the pump. There was a 2A fuse out there, but again, I thinkkk everything in that panel is related to the gas water heater.
I've disconnected all the power to the trailer, flipped all the breakers, then turned everything back on and no change. At this point, I've hit a wall and getting really stressed out. We will have 5+ days of these sub-zero temps, and at least 8 days until we see anything over 32 degrees, and only just barely. We have no running water. And the toilet cannot flush.
At this point, I think focusing on water pump troubleshooting is where I should be looking, but I have no idea what to do next. Even if I grab my multimeter, I don't think I have a good way to probe the wires at the pump, I don't see how they disconnect. The pump is some sort of "Pentair" brand.
Any help or suggestions would be hugely appreciated. I was hoping to find a fuse for the pump, but I don't know where else to even look. We normally leave the switch for the pump on at all times since we run off the tank water, and it auto-shuts off when pressure is reached. For now I've turned it off at the control panel until I have anything else to try.
Ps, we have a heated garden hose, and I'm tempted to try just hooking up to the city-water full time until we get above freezing, but the faucet/spigot leaks badly when open and will turn the driveway into a complete ice rink if I leave it on. So it's not a great option, and really just circumvents our water pump issue. I'm also worried that might just fill up more water lines at the other end of the trailer which might be more prone to freezing and bursting.
Thank you,
-Kaylor
We're very new to RV/Camper trailers, learning as we go. We live in the pacific northwest, and tonight temps dropped to 0 degrees or less over night.... And these zero degree temperatures are supposed to stay for a week.
The underbelly is fully enclosed and supposedly has a dedicated heat duct to keep things "warm" under there, so aside from the dump pipes that protrude from the underbelly, I wasn't really too worried about things freezing or breaking. We just wrapped the drain pipes, cranked the furnace, and crossed our fingers.
However, as of this morning, it seems our fingers apparently werent crossed enough and our water is not working
Last night, right before temps plummeted, I filled the fresh water tank full, took a shower and went to bed. Today, water isn't running at all, from either sink, shower, or toilet.I really don't think pipes would be frozen, but I don't have any way to know for sure, and I don't know how cold the underbelly is right now. The one obvious problem I can see is that our water pump isn't running at all. We have the control panel right inside the door, on the wall, and there's a switch for the pump. The red light is still illuminated. Normally as soon as you turn it on, you will hear it come up to pressure for a few seconds then shut itself off. Any time you open a faucet or flush the toilet, you will hear it run. Today, nothing at all. No sound, pump doesn't seem to be working at all.
I've checked the small breaker panel in the bedroom floor, nothing is labeled 'water pump' but none of them were flipped, and all of the fuses in that panel also appear to be good.
I don't know if there are multiple pumps, but the one I do know of is below the bench seat at the dinette table. I opened it up to look around, but found nothing of note other than the pump. In related forums I've seen people mentioning a dedicated fuse for the water pump, close by, but I'm not finding one anywhere. Not in the pump panel, and the wires go into the wall to an unknown location. I would assume that if lines froze over night, we would still at least hear the pump trying, but literally nothing is happening which makes me think electrical issue, or maybe the pump somehow completely failed.
I opened the large panel under the bunk beds, in the back-right corner of the trailer. I found all of the hoses and valves, a large styrofoam box over what looks like a water tank, but nothing of note to help me. The access panel outside in that area is for the gas water heater, it has some wires but didn't seem to be anything related to the pump. There was a 2A fuse out there, but again, I thinkkk everything in that panel is related to the gas water heater.
I've disconnected all the power to the trailer, flipped all the breakers, then turned everything back on and no change. At this point, I've hit a wall and getting really stressed out. We will have 5+ days of these sub-zero temps, and at least 8 days until we see anything over 32 degrees, and only just barely. We have no running water. And the toilet cannot flush.
At this point, I think focusing on water pump troubleshooting is where I should be looking, but I have no idea what to do next. Even if I grab my multimeter, I don't think I have a good way to probe the wires at the pump, I don't see how they disconnect. The pump is some sort of "Pentair" brand.
Any help or suggestions would be hugely appreciated. I was hoping to find a fuse for the pump, but I don't know where else to even look. We normally leave the switch for the pump on at all times since we run off the tank water, and it auto-shuts off when pressure is reached. For now I've turned it off at the control panel until I have anything else to try.
Ps, we have a heated garden hose, and I'm tempted to try just hooking up to the city-water full time until we get above freezing, but the faucet/spigot leaks badly when open and will turn the driveway into a complete ice rink if I leave it on. So it's not a great option, and really just circumvents our water pump issue. I'm also worried that might just fill up more water lines at the other end of the trailer which might be more prone to freezing and bursting.
Thank you,
-Kaylor
