Water Valve Issue

[arhayes]

We've had no problem with the Kantleak system until we got to the park we're in yesterday. I connected to their city service as usual and selected City Fixtures as I normally do. All seemed well, though I thought I heard water running. We had normal pressure in the rig and all seemed fine. I went out a little while later to discover the overflow on the fresh water tank was running, and it appears that I get City Fixture PLUS Freshwater Fill at the same time. Selecting Fill Tank seems to operate as normal. and selecting Normal runs water from the tank.

Any quick suggestions? I'm assuming I've lost a seal in the valve that's allowing flow to both areas at once, but not sure. I have been using a 45 PSI restrictor, but it developed a leak in Elkhart and I have not been using it the last couple of stops until I can get a new one. We're in Tulsa, OK, in a city site so I assume the pressure is fairly normal and it doesn't seem excessive.

Any ideas before I empty the fully loaded basement and try to tear into it? I've not contacted Customer Service yet, but will before I get into it. Too bad this didn't happen earlier as we were in Elkhart just last week and could have had it fixed there.

 

[CentralMichBo]

Contact Customer Service - I think they have had problems with Anderson Kantleak possibly tearing up internal rubber seals. Mine had an internal milling issue.

 

[arhayes]

Thanks. I sent a note late last night and will also call if I've not heard back. Tough not having water....
Found water in the basement and had to unload it anyway. The pump screen cover wasn't attached and flooded the basement. Fixed that but still no water. Arrggghhh

 

[Julie n Kevin]

I had this happen a few months ago. A rubber oring gets cut inside the valve. Have GD send you a new assembly.

 

[notsosan]

What's cutting the O rings? It's a great system if it's reliable.

 

[arhayes]

GD is shipping me a replacement. Apparently the original used a nylon ball that can become damaged easily. The one they're shipping has a brass ball that should last. Just one of those things, but they're taking care of it.

 

[HPVoss]

Freshwater Tank overflows during City water mode.

My 2019 Imagine 2150rb just started doing the same thing las week. It's connected to City water and after a while the Freshwater tank over flows. I check the Freshwater status lights and all four lights are on for Full.I drained the tank, left the valve drain valve open and continued to use the City water connect without issue except for some drips from the overflowing Fresh tank. I did this for a few days till our trip ended. Now it's time correct the issue.

Pete V
2019 Imagine 2150RB
2021 Silverado 2500 HD

 

[arhayes]

My 2019 Imagine 2150rb just started doing the same thing las week. It's connected to City water and after a while the Freshwater tank over flows. I check the Freshwater status lights and all four lights are on for Full.I drained the tank, left the valve drain valve open and continued to use the City water connect without issue except for some drips from the overflowing Fresh tank. I did this for a few days till our trip ended. Now it's time correct the issue.

Pete V
2019 Imagine 2150RB
2021 Silverado 2500 HD

Pete - You newer model should have a much different valve system than mine does. You probably want to start a new post on your issue so others will see it better.