Paul & Deb
Senior Member
So, I had posted earlier somewhere that one of the few things wrong with my new 337 was that the remote for the fireplace did not work. I tried changing the angle, as recommended here, I tried new batteries all to no avail. The dealer tried all of the above on delivery to no avail. They were stumped but said they would order me a new remote.
Fast forward to today. Sitting on the picnic table on a beautiful sunny southern California morning with the waves lapping behind me and I decide to get out my "Grand Design manual pouch" again to look through it. I come across a plastic envelope with the manual for the Greystone fireplace. Okay, hmm, I think I will read through it. In the envelope is a small remote control. Huh? WTF, they were using the wrong remote control the whole time to turn on the fireplace. I take this remote into the trailer and bada bing! it works!! So, now I take a look at the "BAD" remote and it has temp settings and stuff on it and I say to myself, what the heck is this one for? I start playing with buttons and for no particular reason I look up the stairs and I see the furnace controller going on and off!
The supposed bad fireplace remote is actually a fully functioning furnace controller! OMG, I can't wait to contact my dealer and tell him that his walk through guy has his head up his butt.
Anyway, I'm a happy camper but just though it was funny how screwed up my delivery was and wanted to share my story
Fast forward to today. Sitting on the picnic table on a beautiful sunny southern California morning with the waves lapping behind me and I decide to get out my "Grand Design manual pouch" again to look through it. I come across a plastic envelope with the manual for the Greystone fireplace. Okay, hmm, I think I will read through it. In the envelope is a small remote control. Huh? WTF, they were using the wrong remote control the whole time to turn on the fireplace. I take this remote into the trailer and bada bing! it works!! So, now I take a look at the "BAD" remote and it has temp settings and stuff on it and I say to myself, what the heck is this one for? I start playing with buttons and for no particular reason I look up the stairs and I see the furnace controller going on and off!
The supposed bad fireplace remote is actually a fully functioning furnace controller! OMG, I can't wait to contact my dealer and tell him that his walk through guy has his head up his butt.
Anyway, I'm a happy camper but just though it was funny how screwed up my delivery was and wanted to share my story